✰ ℝ𝕖𝕗𝕦𝕟𝕕 & ℝ𝕖𝕥𝕦𝕣𝕟𝕤 ℙ𝕠𝕝𝕚𝕔𝕪 ✰
It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
Returns & Exchanges
Requirements:
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
We accept return(s) if:
You receive a product different from your order; or
You receive a defective product.
Return Instructions
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
Returns & Exchanges
Requirements:
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
We accept return(s) if:
You receive a product different from your order; or
You receive a defective product.
Return Instructions
- Ask a return request via info.nymfae@gmail.com within two days of receipt. You are required to attach the photos of the received product(s) and include the order number, and the reason for the return.
- Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number & name
We do not accept return(s) if:
You are returning shoes, bags, lingerie, sale or custom items
The products are damaged due to your mishandling
Your return request is not approved by us
* Shipping fees are not refundable for Returns of Exchanges.
* If there is a missing item from your order: contact us via email
Duty & Taxes
The buyer is required to cover his/her taxes implemented by customs. Refused and returned items will not be refunded.
Exchange Policy
We do not make exchange.